DELOITTE DIGITAL
Business Analyst
Your Story
Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond.
Your Journey with Us
The Business Analyst (BA) will act as a key interface between clients and the software development team, ensuring that business needs are clearly understood, well-documented, and can effectively be translated into actionable technical requirements. The role requires strong facilitation, analytical, and communication skills, as well as a solid understanding of modern software development life cycle practices (Agile approaches, development artifacts, integrations, CI/CD, QA, testing etc.).
If you're ready to take your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, you're ready for Deloitte Digital.
How you will Make an Impact
In all of your interactions—with clients, stakeholders, developers, and project leadership—your expertise as a Business Analyst will drive clarity and alignment. You're methodical, insightful, and passionate about connecting business strategy to technical delivery. Your skills in requirements analysis are top-tier, and you have a talent for documenting complex business needs in ways that enable development teams to build solutions that exceed client expectations.
Your day-to-day tasks will include:
Client Engagement & Workshops:
- Lead, run and document workshops, interviews, and discovery sessions with clients to elicit and clarify business objectives, pain points, and user needs/journeys using techniques such as process mapping, storyboarding, and requirements workshops
- Facilitate cross-functional discussions between stakeholders, product owners, developers, and QA teams to align on priorities and outcomes.
Requirements Analysis & Documentation:
- Capture, validate, and prioritize business requirements, translating them into user stories and business requirements, acceptance criteria, and process flows.
- Document using processes modelling (such as BPMN, UML, flow diagrams, etc.)
- Carry out and document gap analysis and impact assessment of captured requirements
- Maintain a clear requirements traceability matrix throughout the project lifecycle.
- Ensure documentation adheres to best practices and supports iterative development.
Solution Design Support:
- Collaborate with software architects and developers to ensure business requirements are feasible, scalable, and aligned with system design principles.
- Support the definition of data models, APIs, and integration points where relevant to system design.
Quality & Delivery Alignment:
- Work with QA teams to define acceptance tests and verify that delivered features meet business expectations.
- Participate in sprint reviews, backlog prioritisation, and retrospectives to ensure business value is continuously delivered.
- Continuous Improvement:
- Contribute to refinement of analysis, documentation, and stakeholder engagement methodologies.
- Stay current with trends in software delivery, business analysis standards, and Agile frameworks.
Let’ s Talk About You
How to Stand Out?
Essential:
- Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.
- 3+ years’ experience as a Business Analyst in software development environments.
- Strong understanding of Agile methodologies (Scrum, Kanban) and software development lifecycles.
- Excellent facilitation, presentation, verbal, and written communication skills.
- Excellent client-facing communication
- Proven ability to translate and document complex business problems into structured business and technical requirements.
Preferred:
- Experience with tools such as Jira, Confluence, Azure DevOps, or similar.
- Exposure to UX/UI discussions and an understanding of user-centered design principles.
- Familiarity with data analysis, APIs, and system integration concepts.
- Certification (e.g., CBAP, PMI-PBA, Agile BA) considered an asset.
Personal Attributes
- Analytical thinker with attention to detail.
- Confident facilitator able to manage stakeholder expectations.
- Team player with a collaborative mindset.
- Adaptable and proactive in dynamic environments.
Our Story
Alongside all of Deloitte, we foster the connections necessary to shape a better future for our clients, our culture, our society, and our planet.
Who says work can't be fun? At Deloitte Digital, the worlds of business, creativity, and technology intersect to transform how we work, play, and communicate. We believe in our people, and we understand that quality of life directly impacts the quality of work, which is why our flexible work environment and distinctive culture are something we are proud of. As leaders in digital, we are committed to bringing future-forward ideas into Reality and pushing the edges of digital technology whilst working with some of the world's largest brands.
Why Deloitte?
As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles that distinguish the Deloitte culture. We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question, and collaborate while building a career that inspires and energises you. We tailor a personalised learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.
Life looks different for each of us, so we created a varied benefits package that you can tap into:
- Four-day work week during July and August.
- Health Insurance cover for yourself and your dependents.
- Mental health support through sponsored therapy sessions.
- Hybrid working option
- Digital learning, mentoring and regular performance snapshots.
Join us to make an impact together! Apply now!
